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“Kindness Alerts” embedding University Hospitals Birmingham’s Kind, Connected and Bold core values within preceptorship

Smith, Ingrid
Abstract
INTRODUCTION Embedding our values of KIND CONNECTED and BOLD for newly registered colleagues is a priority for the multi-professional Preceptorship curriculum at University Hospital Birmingham (UHB). Utilising UHBs Learning from Excellence Framework , our aim is to improve preceptees experience of living our values while advocating the wellbeing of preceptees . METHOD The Power of civility and the impact on teamwork video is watched by all preceptees at induction followed by a post view discussion, “how do we implement and demonstrate Kindness @ UHB?” Reflections of kindness and support towards preceptees from clinical and educational staff are recorded via Microsoft Forms survey. RESULTS During April 23- April 24, 666 of 900 (74%) preceptees completed the survey across the trust. Heartlands (30.03%), Community (0.9%), Good Hope (21.6%.), Solihull (7.4%), Queen Elizabeth (40%). There was a 98% positive feedback. Messages of kindness and support were disseminated across the clinical and educational stakeholders. DISCUSSION Recording “Thank you Kindness Alerts” has demonstrated that preceptees indeed do receive excellent support across UHB. Sending a “Thank you Kindness Alert” has mutual impact and is gratifying for both the thanker and the thankee. It constructs a positive emotional state for ourselves and appreciation for others’ supportive contributions and wellbeing. A repository of clinical areas of excellence has been created which reflects the UHB ethos of the learning from excellence framework.
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University Hospitals Birmingham NHS Foundation Trust
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Date
2024-09-10
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Internal Poster
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Smith, I. (2024) '“Kindness Alerts” embedding University Hospitals Birmingham’s Kind, Connected and Bold core values within preceptorship'. University Hospitals Birmingham NHS Foundation Trust.
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