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E-learning communication skills training for physiotherapy students: a two phased sequential mixed methods study.

Soundy, Andy
Hemmings, Laura
Gardiner, Lucy
Rosewilliam, Sheeba
Heneghan, Nicola R
Cronin, Katie
Reid, Kate
Abstract
Objective: Test whether a single e-learning session can improve empathy and communication across pre-registration and postgraduate physiotherapy students. Methods: Design: Two-phase sequential mixed methods study. Phase 1: Pilot randomised control trial. Phase 2: Qualitative study using interpretive phenomenological analysis. Sampling: A purposive sample for both phases. Outcome measures: Phase 1: At baseline, post and 6-week follow up. Demographics. Primary outcome: Inter-personal Reactivity Index (IRI). Phase 2: Demographics and interview schedule. Intervention: An e-learning (E) narrative intervention group or active control condition. Analysis: Phase 1: Descriptive statistics and confidence intervals. Mann-Whitney U test to compare across group change. Phase 2: Thematic analysis. Results: Thirty-nine participants took part in the mixed methods study (Phase 1 n = 25; Phase 2 n = 14). Phase 1: No significant differences between groups were identified. Potentially importance changes across time were found for the intervention group and control group. Phase 2 results identified 5 themes and 12 sub-themes. Conclusion: The e-learning groups identified an increase in the perceived ability to handle distressing communication. Other important findings from the e-learning are discussed. Further research is warranted. Practical Implications Novel e-learning intervention may have an important role in curriculum development and clinical practice to promote therapeutic communication. Practical implications: Novel e-learning intervention may have an important role in curriculum development and clinical practice to promote therapeutic communication.
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Date
2021-01-20
Type
Article
Subject
Physiotherapy
Citation
Soundy A, Hemmings L, Gardiner L, Rosewilliam S, Heneghan NR, Cronin K, Reid K. E-learning communication skills training for physiotherapy students: A two phased sequential mixed methods study. Patient Educ Couns. 2021 Aug;104(8):2045-2053. doi: 10.1016/j.pec.2021.01.022. Epub 2021 Jan 20
Journal / Source Title
Patient Education and Counseling
DOI
10.1016/j.pec.2021.01.022
PMID
33518380
Publisher
Elsevier
Publisher’s URL
https://www.sciencedirect.com/journal/patient-education-and-counseling
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