Examining the concept of patient satisfaction in patients with a diagnosis of schizophrenia: A qualitative study
Duggins, Richard
Duggins, Richard
Abstract
Aims and method: Ten people with a diagnosis of schizophrenia were interviewed. The interviews were analysed qualitatively with the aim of examining the concept of patient satisfaction in the context of a recent in-patient admission. Results: The analysis identified two themes that influenced the expression of patient satisfaction: external factors and internal factors. The theme of external factors contained four categories: fear of violence, communication with staff, lack of autonomy and ward routines.The theme of internal factors comprised participants' conceptions and expectations. Clinical implications: This small study suggests the complexity of the concept of patient satisfaction should be respected in assessing experiences of people with a diagnosis of schizophrenia.
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Date
2006
Type
Article
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Citation
Duggins, R. & Shaw, I. (2006). Examining the concept of patient satisfaction in patients with a diagnosis of schizophrenia: A qualitative study. Psychiatric Bulletin, 30 (4), pp.142-145.